If your employment terminated for reasons other than death, disability or normal retirement, you will be entitled to receive only the Vested Percentage of your account balance.
For further information about distributions, please refer to your plan’s Summary Plan Description.
Certain tax consequences may apply; review the Special Tax Notice available in the online distribution application.
If the "Loans & Withdrawals" tab is not present, please contact us at 800-406-4015.
The most likely scenarios are:
a) We do not have a date of termination in our system for you. We recommend waiting 2 weeks from the date of your last paycheck before inquiring about a termination distribution.
b) You did not complete enrollment. Even terminated participants must enroll in order to request a distribution. If "Enter Enrollment" is visible on the top right-hand corner of your dashboard, then you must complete this first before requesting a termination distribution.
c) Your plan does not allow for electronic distributions requests. We can provide you with a paper form that you can fill out and return to your plan sponsor.
How to Request a Termination Distribution
To begin, click on the "Loans & Withdrawals" tab.
This tab will display a window for Termination Distributions and Loans (if available).
For quick reference, your maximum amount available and distribution fee are listed under the What you should know link.
Under Termination Distribution, select Lump Sum Distribution. Then click Get Started.
On the next screen you can see your account balance summary and read important tax information in the Special Tax Notice. Then, select Next.
The next screen will allow you to review and edit your personal information to ensure it is accurate. Once reviewed, select Next.
Next, select the type of distribution you want to take.
Lump sum cash distribution - Liquidate your account and send the proceeds via check
Direct rollover - Account proceeds will be sent directly to your IRA or qualified retirement plan
Combination of lump sum and rollover - You have the ability to direct a percentage of your account as a direct rollover with the remaining balance being distributed in cash
Make your election and then click Next.
The next screen is where you will indicate the payment information.
The following sections are specific to your choice in step 3.
Select Check from the Payment Method dropdown menu.
A window will pop up for you to review your address. Please ensure this information is accurate and then click Save and Next.
Select Check from the Payment Method dropdown menu.
A window will pop up for you to review your address. You must also select what kind of account you are rolling to (either IRA or Qualified Plan) and the corresponding account number at the bottom. When all information is entered click Save and then Next.
If you have Roth and pre-tax funds, and you are rolling to an IRA, you MUST provide separate IRA account numbers for a Roth IRA and traditional IRA. Failing to do so may result in delayed processing.
You will see two rows of options. The first row is for the rollover portion and the second row is for the amount you want in cash. You can select the percent or dollar amount you want as a rollover and the remainder will be distributed in cash. Select Check from the Payment Method dropdown menu for each item.
A window will pop up for you to review the address. For rollovers you will also be asked what type of account you are rolling to and you will be instructed to provide an account number. When all information is accurate and entered click Save and Next.
If you have Roth and pre-tax funds, and you are rolling to an IRA, you MUST provide separate IRA account numbers for a Roth IRA and traditional IRA. Failing to do so may result in delayed processing.
On the next screen you will be asked to review and confirm the information listed on the screen. Mark each check box indicating you agree with the statements and then click Next.
On the next screen you will be given the opportunity to review all the entries you made today. Click Submit to finalize the online distribution process.
You will be brought to the confirmation page. There will be a green banner across the top of the screen, and a confirmation number will be provided.